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Basement Sump Pumps2026-10-21T15:48:52-05:00

Sump Pump Installation, Repair & Maintenance in the Texas Panhandle and Northwest Texas

A reliable sump pump is an important part of a complete basement waterproofing system, helping move groundwater out before it can flood your basement or crawl space. Legacy Supportworks installs sump pump systems built to protect your home when it matters most.

What Is a Sump Pump and How Does It Work?

A sump pump is an automatic pump installed in a sump basin or pit at a low point in your basement. Its job is to pump out groundwater collected by your basement drainage system before that water can get into your home.

As water flows into the sump basin, the water level rises until a float switch kicks the pump on automatically. The sump pump then moves the water through a discharge line to a safe location away from your foundation. Once the water falls to a safe level, the pump shuts off until it's called on again.

Together, the drainage system and sump pump help keep your basement dry through heavy rain, rising groundwater and shifting water-table conditions.

Symptoms

Do You Need a Sump Pump? Signs to Watch For

You may need a sump pump if your basement has flooded, takes on water after heavy rain or routinely feels damp or smells musty. Homes with ongoing groundwater problems or a high water table are especially likely to benefit from a sump pump system.

Paired with the right basement drainage system, a sump pump gives groundwater somewhere to go before it spreads across your basement floor. The drainage system collects and directs the water into the sump basin, where the pump automatically removes it and carries it safely away from your foundation.

Our Sump Pump Solutions

  • For keeping your basement dry every day

    Primary Sump Pumps

    A primary sump pump is the main pump in a basement waterproofing system, providing everyday protection from groundwater and basement seepage. Installed inside the sump basin, the submersible pump automatically removes water collected by your perimeter drainage system and carries it safely away from your foundation.

    • Automatically kicks on as water rises in the sump basin
    • Submersible design keeps the pump housed inside the sump basin
    • Works alongside perimeter drainage to collect and remove groundwater
    • Engineered for reliable, everyday operation
    • Professional installation includes proper discharge and system setup

  • For protection when your primary pump can't keep up

    Battery Backup Sump Pumps

    A battery backup sump pump adds a second layer of protection if your primary sump pump loses power, fails or falls behind on incoming water. That’s especially worth knowing because heavy storms and power outages have an annoying habit of happening at the same time.

    A battery backup is particularly valuable for homes with a history of basement flooding or repeat groundwater intrusion.

    • Keeps working when household power goes out
    • Steps in if the primary pump fails or becomes overwhelmed
    • Automatically activates when needed
    • Helps protect your basement during severe weather
    • Can be paired with an alarm to let you know when the backup system activates

  • For the most complete sump pump system

    Combination Sump Pumps

    A combination sump pump system pairs a primary sump pump with battery backup to offer protection during everyday conditions, power outages, pump failure and periods of unusually high water volume. The primary pump handles everyday groundwater, while the backup is standing by to take over when needed.

    For homeowners who depend on a sump pump to keep their basement dry, a combination system offers added protection without leaning on a single pump.

    • Two pumps working as one system
    • Protection during everyday conditions and power outages
    • Extra pumping capacity during periods of heavy water intrusion
    • Switches to backup protection automatically when needed
    • Alarm options give you another layer of system monitoring

  • For added defense against basement flooding

    Sump Pump Alarms & Monitoring

    A sump pump alarm alerts you when water in the sump basin climbs beyond its normal level or the system requires attention. Depending on the system installed, monitoring options can help you catch a potential problem before rising water becomes basement flooding.

What Makes a Reliable Sump Pump System?

Sump Pump Basin

The basin, or sump pit, collects water from the perimeter drainage system and provides the pump with a controlled place to operate. A durable liner and sealed cover help hold debris, odors and humidity out of your basement.

Float Switch

The float switch lets the pump know when to turn on. As water rises inside the basin, the float turns the pump on automatically. When the water recedes to a safe level, the pump shuts off.

Check Valve

A check valve keeps water from running back into the sump basin after it has already been pumped out. Without one, the pump may end up removing the same water over and over, adding unnecessary wear.

Discharge Line

The discharge line routes water from the sump pump to a safe location away from your foundation. Where it ends matters. The goal is to keep pumped water from draining straight back into the soil around your home.

Airtight Sump Pump Cover

A sealed cover keeps the sump system sealed while helping cut down basement humidity, odors and debris. It also creates a cleaner finished appearance and prevents objects from accidentally falling into the basin.

Sump Pump Alarm

A high-water alarm alerts you if the water inside the basin climbs to an unusual level, buying you time to respond if the primary pump loses power, quits or can’t keep up with incoming water.

Perimeter Drainage System

A sump pump can only remove the water that reaches it. That’s why it should work together with a perimeter drain system that intercepts groundwater around the basement and directs it into the sump basin.

Expert Sump Pump Installation, Repair & Maintenance

A sump pump protects your home only when the entire system is working properly. As basement waterproofing specialists, Legacy Supportworks makes sure your pump, drainage, basin, discharge line and backup protection work together to help keep your basement dry.

We also handle sump pump repair, replacement and maintenance. If your pump runs constantly, makes odd noises, struggles to remove water or fails to activate reliably, our team can inspect the system and recommend the right solution.

Benefits

The Legacy Supportworks Difference

Homeowners throughout the Texas Panhandle and Northwest Texas trust Legacy Supportworks for waterproofing solutions built around their home's actual water problem. From installation to ongoing maintenance, we stand behind our systems and the work we do. And most importantly, if something isn't right, we'll make it right.

What To Expect

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Customer Information

Don't just take our word for it

See what our customers have to say about our work.

Legacy SupportWorks was referred to me by Bernie Sanders with Sir Speedy. When doors began to not close properly and there were noticeable gaps between the floor and molding, we knew it was time to get some foundation work done on our home. We shopped around and were pleased with the value and responsiveness of Legacy Support Works. I felt comfortable with them in my home, they delivered what they promised when they promised and left my home clean. From Tessa who made the initial contact, to the gentleman putting my carpet back in place, customer service was outstanding.

Sonja Gross | Amarillo, TX

Mike P. from Amarillo, TX hired Legacy Supportworks to help lift and level a sinking kitchen floor with PolyLevel™.In this video he talks about the experience with the company. “We were really impressed that he (the owner) was willing to get in there and work just like a laborer!”

Mike P. | Amarillo, TX

When Karen H. saw some cracks on her wall, she knew something was wrong. She first called a local contractor and they told her that the cracks were being caused by the trees in her backyard. Karen wasn’t convinced by their explanation so she decided to get a second opinion and called Legacy Supportworks. In this video she talks about the experience she had with the company and why she was confident to hire them as the right company for the job. “What we got from Legacy Supportworks was not just a company that will be there for us through the whole process, but be there for us through any other problems that we have in the future”, says Karen.

Karen H. | Lubbock, TX

Legacy Supportworks repaired several cracks in our foundation and stabilized a basement wall that was starting to bow. The process was smooth and the crew worked hard to get everything done right. I would definitely recommend them.

Idali C. | Follett, TX

Legacy Supportworks helped us lift and level our sinking patio with their concrete repair system. It was fast, affordable, and looks fantastic. I wish we had done this sooner!Marissa L.

Marissa L. | Darrouzett, TX

We live in Lipscomb and started noticing cracks in our walls and doors sticking. Shawn from Legacy Supportworks came out and walked us through the foundation repair process. He was very honest and informative. The crew did a great job and our house feels solid again.

Aiden L. | Lipscomb, TX

We had them come out for concrete leveling on our driveway and walkway. The difference is incredible! No more tripping hazards and it looks so much better. The team was friendly and efficient.

Willy R. | Canadian, TX

We had major cracks in our driveway and back patio. The concrete leveling process was quick, affordable, and looks amazing. I couldn’t believe the difference. The team was knowledgeable and made sure we understood the entire process. Great experience!

Jan T. | Farnsworth, TX

Owen and crew were extremely professional and the work corrected my door,window, and brick gaps.

Gary W. | Fritch, TX

We had water coming into our basement and called Legacy Supportworks for basement waterproofing.

Trey G. | Kerrick, TX

Legacy Supportworks fixed the sunken concrete around our shop, and it made a huge difference. No more puddles or cracks getting worse. Great communication from start to finish. Hard to find companies like this these days.

Becky P. | Amarillo, TX

Before & after photos

Check out before and after photos from some of our completed projects.

  • Stabilizing a Crawlspace in Pampa, TX

    This home had crawlspace beams that were cracking and lacked stabilization. 

    Years of shimming had only been a “band-aid” fix and this customer was looking for a permanent solution.

    Our crew installed steel beams and steel smartjacks on engineered fill.

    The result was a permanently stabilized floor!

  • Concrete Repair in Spearman, TX

    A customer reached out after seeing a video of concrete lifting using injection methods and wondered if it could work for their front porch. Their home, built in 1968, features a large concrete porch with a section that originally had a planter between it and the house. At some point, the planter was covered with concrete, which has since sunk about 4 inches. Both sections measure approximately 8×12. While the porch itself was fine, they wanted a solution to lift the concrete over the old planter rather than starting from scratch. Legacy inspected the situation and provided a tailored solution to restore their home.

  • Foundation Repair in Guymon, Oklahoma

    Just four years after adding a first porch for relaxation, a homeowner in Guymon, OK found himself facing a disheartening problem – his beloved porch had settled a shocking 2 feet into the ground, taking his dreams of peaceful rocking chair afternoons with it. As depicted in our before photo, this alarming sinkage rendered the space unusable. To lift and stabilize the sinking structure, we deployed our trusted Push Pier system, meticulously engineered to provide strength and elevation from deep below the surface. The transformation is apparent in the after photo, where the porch now stands level and secure, promising many future years of comfort and stability. At Legacy Supportworks, reviving your home’s foundation to ensure lifelong enjoyment and safety is not just our mission—it’s our commitment to you.

View All Before & Afters

Our service area

Legacy Supportworks is the local expert for Foundation Repair, Concrete Repair & Concrete Leveling and more. We proudly service Lubbock, San Angelo, and all of West Texas & Cimarron County, OK.

Frequently Asked Questions

Should a sump pump be paired with a drainage system? 2026-10-08T14:03:19-05:00

Yes, in most basement waterproofing applications, a sump pump should be paired with a perimeter drainage system. The drainage system gathers groundwater around the basement and directs it to the sump basin, while the sump pump removes that water from the home. Without proper drainage, water elsewhere around the basement perimeter may never make it to the pump. 

Do you install sump pumps in crawl spaces? 2026-10-08T14:02:47-05:00

Yes. Crawl space sump pumps are designed to collect and pump out groundwater beneath the home. They’re usually paired with crawl space drainage and encapsulation so the system addresses both standing water and moisture. This helps create a drier environment and protects floor joists, insulation and other materials from extended moisture exposure. 

What’s the difference between a primary and backup sump pump? 2026-10-08T14:02:19-05:00

The main difference is that a primary sump pump takes care of everyday groundwater, while a backup sump pump provides a second line of protection if the primary pump loses power, fails or can’t keep up. Together, they deliver more complete protection than either pump alone. 

How long does a sump pump last, and when should it be replaced? 2026-10-08T14:01:31-05:00

No single replacement age applies for every sump pump. Lifespan depends on pump quality, how often it runs, the amount of water it handles and how well it’s been maintained. If your pump cycles constantly, makes odd noises, struggles to keep up with water or doesn’t activate reliably, it should be inspected before it quits entirely. 

Do I need a battery backup sump pump? 2026-10-08T14:01:02-05:00

Yes, a battery backup is well worth it if your basement counts on a sump pump to stay dry. Severe storms can bring both heavy groundwater and power outages, the exact time you need your pump most. A battery backup takes over automatically if the primary pump loses power or is overwhelmed by incoming water. 

How does a sump pump work? 2026-10-08T14:00:32-05:00

A sump pump works by automatically removing groundwater collected in a sump basin and sending it safely away from your foundation. Water from around or beneath the foundation is usually directed into the basin through a basement drainage system. As the water rises, a float switch activates the pump. The pump sends the water through a discharge line and away from the foundation, then shuts off once the water drops to a safe level. 

What does sump pump installation cost in the Texas Panhandle and Northwest Texas?2026-10-08T13:59:27-05:00

Sump pump installation costs depend on the system, if a sump basin is already installed, the required discharge setup, battery backup options and whether drainage needs to be installed. National estimates often range from about $500 to $4,000, averaging about $1,400. For precise local pricing, Legacy Supportworks offers a free inspection along with a written estimate.

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Service Areas

Legacy Supportworks proudly serves Lubbock, San Angelo, and all of West Texas & Cimarron County, OK.

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