806.318.3844
Basement Flooding2026-10-21T15:13:25-05:00

Flooded Basements in the Texas Panhandle and Northwest Texas: What Causes Basement Flooding & How to Stop It

Finding water in your basement can be overwhelming, especially when you don't know where it's coming from or whether it will recur. Basement flooding can be fixed. Find out what causes flooding in the Texas Panhandle and Northwest Texas, what to do now and which permanent fixes can help protect your basement from water.

<a id="Symptoms">

Symptoms

Why Is My Basement Flooding?

Basements flood when water builds up around or beneath the foundation and finds an entry point. Storms and heavy rain, poor exterior drainage, foundation cracks, sump pump issues and burst pipes and plumbing leaks are common causes. Determining where the water is coming from is the first step toward solving the problem for good.

Water on the floor after a heavy storm
Water around the basement perimeter
Water leaking through floor or foundation wall cracks
Water where the wall connects to the floor
An overflowing or continuously cycling sump pump
Water leaking in through basement windows or window wells
Efflorescence buildup or water staining
Lingering damp odors
Previous basement flooding

<a id="Causes">

Causes

Common Causes of Basement Flooding

Basement flooding often happens during or after heavy rain, when water pools around the foundation or groundwater rises beneath it. But rain isn't the only potential cause. Drainage problems, wall and floor cracks and sump pump issues can all allow water into your basement. Where and when the flooding occurs can help reveal the source and the right solution.

  • Poor Exterior Drainage

    Clogged gutters, undersized downspouts, improper grading and settled soil next to the foundation can allow large amounts of storm water to pool around your home.

    When rainwater collects near the foundation, the surrounding soil can become waterlogged. As more water accumulates, pressure on the foundation builds and water can force its way through cracks, joints, windows or other openings. Flooding that consistently follows heavy rain can be a sign that exterior drainage is contributing to the problem.

  • Hydrostatic Pressure & High Groundwater

    Heavy rainfall can saturate the soil around your home and cause groundwater to rise beneath the foundation, making it more likely you’ll see basement flooding.

    As the ground becomes saturated, water builds pressure against and beneath your foundation. This water pressure can drive water through slab cracks, foundation openings, or the joint where the wall meets the floor. You may see moisture around the basement perimeter, water entering through cracks, or pooling water after heavy rain.

  • Foundation & Floor Cracks

    Water entering through a basement wall or floor crack may look like active leaking, dampness, discoloration, or white, chalky efflorescence around the crack.

    Concrete can crack from concrete shrinkage, foundation settlement, pressure from surrounding soil, or shifting. The crack itself may not be the root cause, but it can open a route for water to enter when pressure increases around or beneath the foundation. During heavy rain, even a once-dry crack may begin leaking.

  • Water Seepage at the Wall-Floor Joint

    Water collecting around the edges of your basement floor or creeping inward from the walls can be a sign of water seepage at the wall-floor joint.

    The wall-floor joint is where the basement wall joins the floor, and it can become an entry point when groundwater builds beneath the foundation. As pressure builds, water can be forced through this joint. During storms or times of high groundwater, the resulting seepage can cause wet spots or pooled water across the basement floor.

  • Sump Pump Problems

    A sump pump that runs nonstop, struggles to keep up, or stops working altogether can cause the sump pit to back up and water to spread across the basement floor.

    Sump pumps are under the most strain when groundwater levels climb, often during heavy rain. Storm-related power outages, component failures, clogged intakes, blocked discharge lines, or more water than the pump can handle can leave your basement vulnerable when you need it most. Homes without a sump pump may also have no dependable way to move groundwater out as it accumulates.

  • Basement Window & Window Well Leaks

    Water standing in a window well, staining below basement windows or pooling water on the floor after heavy rain can indicate that water is getting in through or around the window.

    Window wells can hold water when the drain is clogged or water arrives faster than it can drain. As the water level rises, it can push against the basement window and seep around the frame or enter through the window itself.

Why You Shouldn't Ignore Basement Flooding

  • Stage 1

    Occasional Water Intrusion

    You may first notice a minor puddle or water entering during especially heavy storms. Once conditions dry out, the problem can seem to have fixed itself, but the pathway that let water in is still there.

  • Stage 2

    Recurring Basement Flooding

    As drainage problems get worse or groundwater continues finding the same openings, flooding may happen more frequently. Floors, drywall, insulation, furniture, personal items and other materials may get soaked again and again.

  • Stage 3

    Widespread Water Damage

    Repeated or severe flooding can destroy basement finishes and produce chronically damp conditions that encourage mold growth and wood decay. Restoration costs can add up while the root water problem remains unresolved.

  • Stage 4

    The Next Major Storm

    A basement that has flooded once can flood again if the root cause hasn’t been fixed. Rather than resorting to cleanup after every storm, professional waterproofing is designed to manage the water before another flooding event occurs.

<a id="Solutions">

Legacy Supportworks’ Basement Flooding Solutions & Permanent Fixes

The right basement flooding solution depends on where the water is coming from and how it enters your basement. Cleaning up a flooded basement handles the water you can see, but it doesn't address how the water got in. After identifying the cause, Legacy Supportworks can recommend a lasting waterproofing solution designed to help keep flooding from happening again.

Schedule an Estimate
How to Prevent Basement Flooding:

Basement Flooding Prevention Tips

Keep Gutters Clear

Leaves and debris can cause gutters to back up next to your foundation. Clear them at least twice a year and replace damaged or leaky sections.

Extend Downspouts Away from the Foundation

Downspouts should release water far enough from the home that it does not immediately soak back into the soil around the basement walls.

Check the Grade Around Your Home

Soil should slope away to move rainwater away from the foundation rather than letting it collect alongside the house.

Maintain Your Sump Pump

Inspect your sump pump periodically, especially before the rainy season. If the pump is aging, inconsistent or regularly maxed out, have the system evaluated by a professional.

Add Battery Backup Protection

A battery backup system helps keep your pump running when severe weather knocks out electrical power.

Install Interior Drainage

For homes with ongoing groundwater problems, an interior drainage system provides a dedicated pathway for channeling water before it can flood the basement.

Repair Leaking Foundation Cracks

Water-stained or actively leaking cracks should be evaluated rather than patched over temporarily.

Don't Ignore Previous Flooding

If your basement has already flooded, get to the cause before the next big storm. A dry stretch does not mean the actual issue has resolved itself.

Benefits

Why Homeowners Trust Legacy Supportworks  

Body Copy Specific to Each Dealer

<a id="What To Expect">

What To Expect

Ready to get started?

Schedule a free estimate to start your journey with Legacy Supportworks.

Schedule your inspection

Fill out our form or give us a call to book your inspection. Share what you’ve noticed so we can send the right expert to your home.

Full home
inspection

An expert will inspect the problem area and surrounding conditions, including soil movement, drainage, structural integrity, and any related concerns.

Clear explanation
of findings

We’ll walk you through what we’re seeing in easy-to-understand language so you know the root cause of the issue, not just the symptoms.

Review recommendations

If repairs are needed, we’ll outline your options, pricing, and timeline so you can make the best decision for your home.

Schedule your free inspection—

It'll only take
a minute

Meet with a trusted expert, and get
clear answers about your home.

"*" indicates required fields

1Your Info
2Schedule Your Inspection
3Review & Submit

Customer Information

<a id="Testimonials">

Don't just take our word for it

See what our customers have to say about our work.

Legacy SupportWorks was referred to me by Bernie Sanders with Sir Speedy. When doors began to not close properly and there were noticeable gaps between the floor and molding, we knew it was time to get some foundation work done on our home. We shopped around and were pleased with the value and responsiveness of Legacy Support Works. I felt comfortable with them in my home, they delivered what they promised when they promised and left my home clean. From Tessa who made the initial contact, to the gentleman putting my carpet back in place, customer service was outstanding.

Sonja Gross | Amarillo, TX

Mike P. from Amarillo, TX hired Legacy Supportworks to help lift and level a sinking kitchen floor with PolyLevel™.In this video he talks about the experience with the company. “We were really impressed that he (the owner) was willing to get in there and work just like a laborer!”

Mike P. | Amarillo, TX

When Karen H. saw some cracks on her wall, she knew something was wrong. She first called a local contractor and they told her that the cracks were being caused by the trees in her backyard. Karen wasn’t convinced by their explanation so she decided to get a second opinion and called Legacy Supportworks. In this video she talks about the experience she had with the company and why she was confident to hire them as the right company for the job. “What we got from Legacy Supportworks was not just a company that will be there for us through the whole process, but be there for us through any other problems that we have in the future”, says Karen.

Karen H. | Lubbock, TX

Legacy Supportworks repaired several cracks in our foundation and stabilized a basement wall that was starting to bow. The process was smooth and the crew worked hard to get everything done right. I would definitely recommend them.

Idali C. | Follett, TX

Legacy Supportworks helped us lift and level our sinking patio with their concrete repair system. It was fast, affordable, and looks fantastic. I wish we had done this sooner!Marissa L.

Marissa L. | Darrouzett, TX

We live in Lipscomb and started noticing cracks in our walls and doors sticking. Shawn from Legacy Supportworks came out and walked us through the foundation repair process. He was very honest and informative. The crew did a great job and our house feels solid again.

Aiden L. | Lipscomb, TX

We had them come out for concrete leveling on our driveway and walkway. The difference is incredible! No more tripping hazards and it looks so much better. The team was friendly and efficient.

Willy R. | Canadian, TX

We had major cracks in our driveway and back patio. The concrete leveling process was quick, affordable, and looks amazing. I couldn’t believe the difference. The team was knowledgeable and made sure we understood the entire process. Great experience!

Jan T. | Farnsworth, TX

Owen and crew were extremely professional and the work corrected my door,window, and brick gaps.

Gary W. | Fritch, TX

We had water coming into our basement and called Legacy Supportworks for basement waterproofing.

Trey G. | Kerrick, TX

Legacy Supportworks fixed the sunken concrete around our shop, and it made a huge difference. No more puddles or cracks getting worse. Great communication from start to finish. Hard to find companies like this these days.

Becky P. | Amarillo, TX

<a id="Before & After Photos">

Before & after photos

Check out before and after photos from some of our completed projects.

  • Stabilizing a Crawlspace in Pampa, TX

    This home had crawlspace beams that were cracking and lacked stabilization. 

    Years of shimming had only been a “band-aid” fix and this customer was looking for a permanent solution.

    Our crew installed steel beams and steel smartjacks on engineered fill.

    The result was a permanently stabilized floor!

  • Concrete Repair in Spearman, TX

    A customer reached out after seeing a video of concrete lifting using injection methods and wondered if it could work for their front porch. Their home, built in 1968, features a large concrete porch with a section that originally had a planter between it and the house. At some point, the planter was covered with concrete, which has since sunk about 4 inches. Both sections measure approximately 8×12. While the porch itself was fine, they wanted a solution to lift the concrete over the old planter rather than starting from scratch. Legacy inspected the situation and provided a tailored solution to restore their home.

  • Foundation Repair in Guymon, Oklahoma

    Just four years after adding a first porch for relaxation, a homeowner in Guymon, OK found himself facing a disheartening problem – his beloved porch had settled a shocking 2 feet into the ground, taking his dreams of peaceful rocking chair afternoons with it. As depicted in our before photo, this alarming sinkage rendered the space unusable. To lift and stabilize the sinking structure, we deployed our trusted Push Pier system, meticulously engineered to provide strength and elevation from deep below the surface. The transformation is apparent in the after photo, where the porch now stands level and secure, promising many future years of comfort and stability. At Legacy Supportworks, reviving your home’s foundation to ensure lifelong enjoyment and safety is not just our mission—it’s our commitment to you.

View All Before & Afters

Our service area

Legacy Supportworks is the local expert for Foundation Repair, Concrete Repair & Concrete Leveling and more. We proudly service Lubbock, San Angelo, and all of West Texas & Cimarron County, OK.

<a id="FAQs">

Frequently Asked Questions

Is a French drain the same as an interior basement drainage system? 2026-10-08T10:37:03-05:00

Not quite. A French drain is a broad category of drainage system, while an interior basement drainage system is engineered specifically to collect water entering around or beneath the foundation and channel it to a sump pump. Both manage water, but interior drainage is designed specifically to help prevent basement flooding. 

What should I do if my basement is flooding right now? 2026-10-08T10:36:38-05:00

If your basement is flooding, start with safety. Avoid standing water if electrical panels, appliances or the electrical panel may be in contact with water. Once it’s safe, cut off any active plumbing source, record the damage for insurance, and get the water pumped out if needed. After cleanup, have recurring rain or groundwater intrusion professionally inspected to help prevent another flood. 

Can basement flooding be prevented from happening again? 2026-10-08T10:36:12-05:00

In most cases, yes. The right solution depends on how water is getting inside. Interior drainage, sump pumps with battery backup, foundation crack repair and other waterproofing solutions can work together to manage water and help keep flooding from happening again. A professional evaluation is the best way to determine what your home requires. 

Who should I call when my basement floods? 2026-10-08T10:35:47-05:00

Who to call depends on where the water is originating. For a broken pipe, contact a plumber. Significant standing or sewage-contaminated water may require a professional cleanup company. If your basement floods because of storms, groundwater, foundation seepage or sump pump problems, contact a basement waterproofing contractor like Legacy Supportworks for an inspection. 

How much does it cost to fix a flooded basement? 2026-10-08T10:35:19-05:00

The cost to solve basement flooding depends on what’s behind the water and the solution needed to prevent it from returning. A leaking crack may require a different repair than a basement that needs an interior drainage and sump pump system. Legacy Supportworks offers free evaluations to identify the problem and provide options and pricing. 

Will a sump pump stop my basement from flooding? 2026-10-08T10:34:49-05:00

A well-maintained sump pump can help prevent basement flooding by pulling groundwater collected by the drainage system and discharging it away from your home. However, a sump pump is most effective as part of a properly designed waterproofing system. The right combination depends on where the water is entering and how much needs to be managed. 

Why does my basement flood after heavy rain? 2026-10-08T10:34:21-05:00

Heavy rainfall can soak the soil around your home and drive up groundwater levels, building pressure against and beneath the foundation. Water may then get in through cracks, the wall-floor joint, basement windows or other openings. Drainage problems or an overloaded sump pump can compound the problem. 

Does homeowners insurance cover basement flooding? 2026-10-08T10:33:50-05:00

Homeowners insurance may cover some types of basement water damage, but coverage depends on what caused the water and your policy terms. Sudden pipe failures may be covered, while groundwater or storm flooding may call for a separate policy or rider. Contact your insurance provider to confirm what your specific policy covers. 

Related pages

Service Areas

Legacy Supportworks proudly serves Lubbock, San Angelo, and all of West Texas & Cimarron County, OK.

Resources

Access valuable resources to help keep your home healthy and your family safe.

The Thrasher Promise

At Thrasher, we pride ourselves on providing permanent solutions, and stand behind our work with industry-leading, fully transferable warranties and guarantees.

Schedule your free inspection today

Don’t let unanswered questions about your
home worry you any longer.
Go to Top